07 Nov 2021

CREATING AHA MOMENTS
While Customer Satisfaction is the goal, organizations surely don’t want to stop at that. Customer Delight is what business houses are now striving for. Today, it’s about creating value for our customers. And this was precisely the objective for the “Customer Service Excellence” program we conducted for the staff of SP Jain School of Global Management. S P Jain is an Australian business ...

07 Nov 2021

Leadership leads you towards a better version of yourself. It lets you see a vision of the future and works towards ways to achieve it. Your capability and capacity as a leader determine your effectiveness in other sectors of your life. If you have turned out to be a good leader, you definitely are going to be good at other aspects and similarly, if you have your leadership range still o...

06 Nov 2021

Every day we will be practicing certain things to look ourselves as a professional, but still, we lack something which is very essential. First of all, we must know in what we are good, what we are lacking and which one requires more time to practice, to know that post the following questions to yourself every day. What do I look like? The most important fact is the appearance, the...

06 Nov 2021

A dynamic team is a group of individuals coming together through consensus to achieve agreed upon objectives or results. Well, everybody knows dynamic teamwork will lead to a massive success. To build a dynamic team pick smart, effective and reliable team members.   To achieve massive success, the first necessary step is to clearly state the mission and the goals, after that oper...

06 Nov 2021

Team building is very important to every business, every entrepreneur and even someone who is planning on a simple group activity. Belonging to a team sets you up for greater effectiveness that you never could accomplish on your own. Organizations and groups that promote teamwork create environments that lead to greater productivity, creativity not to mention a feeling of ownership. So, ...