17 Feb 2022

Management & HR Training 0 Comment
THE ART OF STORYTELLING FOR ORGANIZATIONS
A conversation about values always leaves one empathetic, inspired, with lots of experience and reflections as well. The reflection of a person’s qualities is a look-alike of our own. We tend to relate, trying to find more similarities and more often, gain a sense of reassurance from that particular person about having an understanding of what we’ve gone through. This reassurance comes i...
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26 Jan 2022

Leadership 0 Comment
HOW TO LEAD DURING UNCERTAIN & DIFFICULT TIMES
The most crucial issues faced by any organization in the current times through this crisis are caring for and inspiring employees, embracing purpose, and improving effectiveness. All these come down to just one simple thing - Leadership. The following points related to leadership have made our leaders even more effective especially since the pandemic started. Collectively, they summar...
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15 Nov 2021

Interpersonal Skills 0 Comment
For most of us, teamwork is a part of everyday life. There are several ways in which teamwork is important and vital to the success of the company and to the development of each employee. The fundamentals of team work are exquisitely enlightened in the book Gung Ho! by Ken Blanchard and Sheldon Bowles. Gung Ho! process has been used by organizations around the world, and was recognized i...
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15 Nov 2021

Interpersonal Skills 0 Comment
Reflective listening is a type of active listening where the listener seeks to understand and ‘Reflect’ what the speaker is saying by repeating or paraphrasing what was said. Reflection has to be accurate either in verbal or non-verbal cues. The reflective listening captures and empathize the speaker and also benefits to bind a rapport with the receiver. The key to reflective listening i...
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15 Nov 2021

Sales & Customer Service 0 Comment
What is grooming? Grooming is the process of making yourself looks neat and attractive, in other word enhancement of your outer image. Personal grooming entails personal hygiene. Personal grooming can improve self-confidence and enhances the chances of success in many areas of your life. The professionalism, intelligence and the trust people form in you is mainly due to appearance....
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15 Nov 2021

Interpersonal Skills 0 Comment
The non-verbal communications deliver the message by suppressing the verbal communications. The emotional words cannot speak out are expressed through non-verbal communications. The key factors delivering non-verbal communications are facial expressions, postures, gestures, eye contact, touch and space. For example, if a person asking questions which you think not appropriate for the sit...
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15 Nov 2021

Sales & Customer Service 0 Comment
Today, Networking is one of the most commonly used words across all age groups and across personal and professional arena. Networking is nothing but interacting with people to exchange information and develop professional or social contacts. According to Bloomberg, eight out of ten businesses fail within the first 18 months due to poor management and few customers. In order to mitigat...
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15 Nov 2021

Leadership 0 Comment
“Leading by example is more effective than leading by command.” Command and control are no more an effective way to lead anymore. Leading through example is what is the need of the hour and plays a very vital role for us. The best practices to get it done in organization are through: Communication Employee communication is important. It is imperative to balance between business and...
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15 Nov 2021

Interpersonal Skills 0 Comment
Rapport is a relation of mutual understanding or trust and agreement between the people; it also means making a connection or establishing a relationship. To open the doors for success, create a sense of trust and understanding with the people you meet despite your industry and position. Rapport is not only the tool for building relationships; it’s often the basis for achieving success. ...
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15 Nov 2021

Interpersonal Skills 0 Comment
Empathy is the skill of active listening, it is the identification and understanding of another person’s situation, feelings, motives and approaching an interaction with an open mind. Empathy comes with a sense of responsibility. It may be a sense of responsibility towards the person, both internally and externally. A’s – Acknowledge, Appreciate, Affirm, Assure ACKNOWLEDGE : Acknow...
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