15 Nov 2021

Management & HR Training 0 Comment
Emirates Flight Catering (EKFC) provides in-flight catering and support services for more than 120 airlines flying into or out of Dubai International Airport and has the capacity to produce over 175,000 meals per day. We @Ecube Training & Consulting conducted a Team Building Program for Emirates flight catering which has staff of almost 57 nationalities and cultures. In spite of dive...
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15 Nov 2021

Interpersonal Skills 0 Comment
Empathy is the skill of active listening, it is the identification and understanding of another person’s situation, feelings, motives and approaching an interaction with an open mind. Empathy comes with a sense of responsibility. It may be a sense of responsibility towards the person, both internally and externally. A’s – Acknowledge, Appreciate, Affirm, Assure ACKNOWLEDGE : Acknow...
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15 Nov 2021

Coaching 0 Comment
At all levels, in businesses large and small, managers need to delegate tasks to subordinates. Managers that can delegate wisely are considered as successful and are recognized for their achievements. However the challenge is in identifying what tasks to delegate. For all you know, you could be busy working on tasks that does not need your involvement and attention. As per the article...
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15 Nov 2021

Sales & Customer Service 0 Comment
The difference between ordinary and extra ordinary is sometimes just about striving to do little more. This was exactly the focus for the Customer Service Program conducted for one for our most reputed clients ESAG. The Easa Saleh Al Gurg Group (ESAG), founded in 1960, by H.E. Easa Saleh Al Gurg, KCVO, CBE, is a multidivisional conglomerate with 23 companies. This program had a heterogen...
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15 Nov 2021

Interpersonal Skills 0 Comment
Composure is a state of being calm and tranquil during pressure-packed moments. In a normal state, the composure of a person is rather charming, behaves inspiring and work highly efficient; however, the composure becomes drastically difficult to handle when the same person is at the peak of pressure. Maintaining composure is sometimes as easy as counting the candies in a jar and sometime...
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15 Nov 2021

Leadership 0 Comment
The Covid -19 pandemic has changed our daily life with habits that we weren’t there before. Even the business climate has changed with many companies searching for different ways to stay relevant in the market and to overcome economic problems. Company leaders are still facing questions on what decisions should be taken and how to remain resilient during these times, now and in the futur...
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15 Nov 2021

Leadership 0 Comment
“I will not follow where the path may lead, but I will go where there is no path, and I will leave a trail.” Operational excellence and the emotional intelligence have an equal impact on making a person a 'Path Finder'. Analyze and understand your qualities so as to strengthen them. Brilliant leaders emerge through this process. The development of the leadership brings phenomenal succ...
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15 Nov 2021

Coaching 0 Comment
Leaders don’t create followers but they create leaders! They make a subtle shift from ‘driving’ their team members to developing their team members. With the current pipeline shortage of talent and need for a good second in command, this shift becomes critical. This however needs to be done well, in a focused manner and with efficiently. Here is a scientific approach for senior manage...
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15 Nov 2021

Interpersonal Skills 0 Comment
Situations which require creative thinking are often problems for which there is more than one solution. Creative thinking is a process of breaking down and streamlining our understanding about something in order to gain new insights. Creativity is the ability to go beyond the routine and obvious, and reject the traps of repetition. This was precisely the focus of the leadership program ...
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