15 Nov 2021

Leadership 0 Comment
“Crucial Leadership Lesson To Learn From Don Benett.” This is a true story of a mountain and a courageous team of climbers, one of which was a 52 years old Don Benett. This incident changed his life forever. The jubilant Don Benett had become the first man to hop to the top of the mountain on one leg. That is 14,410 on one leg and two crutches. “How did you make it to the top?”, Do...
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15 Nov 2021

Leadership 0 Comment
The traits of a leader would make sense after debunking a myth on whether a leader is born or is made. This myth shall be completely removed once we dissect the leadership journey. Self-awareness is step number one for any leader. They have a deep understanding of who they really are, their strengths, limitations, opportunities and threats. They are in touch with the core values and a...
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15 Nov 2021

Interpersonal Skills 0 Comment
The greatest effort you credit to your success is time. There are lots of proverbs regarding time and we keep on the track that how to manage our time and even we spend a lot of time reading an article on time management and after learning we will do the same fault. No more frustrations, there are few things to come over to be great time manager. 1. Smart phones The smart phones en...
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15 Nov 2021

Sales & Customer Service 0 Comment
The service triangle is used to market the service to the consumers. It has great importance and its components are essential to the success of any business. The components of service triangle are internal marketing, external marketing and the interactive marketing; the entities of the service triangle are supportive management, system and the competent employees. Internal M...
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15 Nov 2021

Leadership 0 Comment
THE IMPORTANCE OF SOCIAL CAPITAL
Social capital refers to our network and our network means our ‘Net Worth’. The network is both outsides and within the organization. It defines how effectively you are connected with people from within your company that you are able to draw onto their expertise and help whenever you require and the extent to which you do that defines your social capital. Organizations provide us with...
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15 Nov 2021

Interpersonal Skills 0 Comment
For most of us, teamwork is a part of everyday life. There are several ways in which teamwork is important and vital to the success of the company and to the development of each employee. The fundamentals of team work are exquisitely enlightened in the book Gung Ho! by Ken Blanchard and Sheldon Bowles. Gung Ho! process has been used by organizations around the world, and was recognized i...
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15 Nov 2021

Sales & Customer Service 0 Comment
Critical thinking is the essential feature in sales as we must understand the key difference between “selling things to” people and getting them buy from us. The salespeople who understand the requirements of the client have the competitive edge in the market. To achieve success in sales the salesperson has to utilize all the faculties of the brain. The people expert in the particular fi...
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15 Nov 2021

Sales & Customer Service 0 Comment
Smarketing is the process of integrating sales and marketing in a business, to achieve growth and become a leading business group the sales and marketing have to be integrated properly. Sales and marketing both should have the same goal. Smarketing brings marketing qualified leads and sales qualified leads. To achieve smarketing “ Speak the same language” –the sales teams and marketin...
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15 Nov 2021

Interpersonal Skills 0 Comment
Reflective listening is a type of active listening where the listener seeks to understand and ‘Reflect’ what the speaker is saying by repeating or paraphrasing what was said. Reflection has to be accurate either in verbal or non-verbal cues. The reflective listening captures and empathize the speaker and also benefits to bind a rapport with the receiver. The key to reflective listening i...
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15 Nov 2021

Leadership 0 Comment
Leadership is a complete reflection of your management skills, how you develop others, how you polish them, prepare them, and upskill them to move forward. Having said that, the most crucial phase of the leadership cycle is, Being Proactive and Modelling the Way.Now what does being proactive and modelling the way actually mean? For a leader, being proactive is the basic, most important a...
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