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15 Nov 2021

In any business, sales is the department that directly generates revenue. This was precisely the focus of the program ‘Mastering the Art of Selling’, we at Ecube Training and consulting recently conducted for the front office sales persons of esteemed Jewellery stores associated with a prestigious trade body that has more than 600 members. One of the aspects we discussed, which was in...

15 Nov 2021

“Leading by example is more effective than leading by command.” Command and control are no more an effective way to lead anymore. Leading through example is what is the need of the hour and plays a very vital role for us. The best practices to get it done in organization are through: Communication Employee communication is important. It is imperative to balance between business and...

15 Nov 2021

Social selling emerged before few years and turned out into massive success in marketing and sales process. Social selling is the concept of promoting our products directly through social media. The shoppers engage with content, images and videos for generating real time shopping experience for the customers. Getting traffic from the social media is a great way of increasing website traf...

15 Nov 2021

What is authentic leadership? At the core, it is what a leader truly experiences within, who they genuinely are and to what extent are they able to discipline themselves to be terrific. It is from the seat of this authenticity that they are able to naturally infuse zeal and enthusiasm for growth within their organisation thereby achieving terrific results.  Being in your elements...

15 Nov 2021

Rapport is a relation of mutual understanding or trust and agreement between the people; it also means making a connection or establishing a relationship. To open the doors for success, create a sense of trust and understanding with the people you meet despite your industry and position. Rapport is not only the tool for building relationships; it’s often the basis for achieving success. ...

15 Nov 2021

Emirates Flight Catering (EKFC) provides in-flight catering and support services for more than 120 airlines flying into or out of Dubai International Airport and has the capacity to produce over 175,000 meals per day. We @Ecube Training & Consulting conducted a Team Building Program for Emirates flight catering which has staff of almost 57 nationalities and cultures. In spite of dive...

15 Nov 2021

Empathy is the skill of active listening, it is the identification and understanding of another person’s situation, feelings, motives and approaching an interaction with an open mind. Empathy comes with a sense of responsibility. It may be a sense of responsibility towards the person, both internally and externally. A’s – Acknowledge, Appreciate, Affirm, Assure ACKNOWLEDGE : Acknow...

15 Nov 2021

EMOTIONAL INTELLIGENCE
Emotional Intelligence, as the name suggests, is knowing, understanding, and responding to emotions, overcoming stress in the moment, and being aware of how your words and actions affect others. We do not have a positive mindset all day long. There are moments when we get hyper, or carry stress that we don’t have. It is during those times, that we may unload them on people who do not des...

15 Nov 2021

At all levels, in businesses large and small, managers need to delegate tasks to subordinates. Managers that can delegate wisely are considered as successful and are recognized for their achievements. However the challenge is in identifying what tasks to delegate. For all you know, you could be busy working on tasks that does not need your involvement and attention. As per the article...

15 Nov 2021

Compare – Mark Twain said it best when he said that comparison is the death of joy. Well said indeed because no two people are the same nor are their circumstances. Why then do we so often resort to this despicable C. Comparison will always result in either making one feel superior if he or she perceives the self to be better than the other, or inferior if her or she perceives self ...
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