15 Nov 2021

Sales & Customer Service 0 Comment
Critical thinking is the essential feature in sales as we must understand the key difference between “selling things to” people and getting them buy from us. The salespeople who understand the requirements of the client have the competitive edge in the market. To achieve success in sales the salesperson has to utilize all the faculties of the brain. The people expert in the particular fi...
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15 Nov 2021

Sales & Customer Service 0 Comment
Smarketing is the process of integrating sales and marketing in a business, to achieve growth and become a leading business group the sales and marketing have to be integrated properly. Sales and marketing both should have the same goal. Smarketing brings marketing qualified leads and sales qualified leads. To achieve smarketing “ Speak the same language” –the sales teams and marketin...
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15 Nov 2021

Interpersonal Skills 0 Comment
Reflective listening is a type of active listening where the listener seeks to understand and ‘Reflect’ what the speaker is saying by repeating or paraphrasing what was said. Reflection has to be accurate either in verbal or non-verbal cues. The reflective listening captures and empathize the speaker and also benefits to bind a rapport with the receiver. The key to reflective listening i...
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15 Nov 2021

Leadership 0 Comment
Leadership is a complete reflection of your management skills, how you develop others, how you polish them, prepare them, and upskill them to move forward. Having said that, the most crucial phase of the leadership cycle is, Being Proactive and Modelling the Way.Now what does being proactive and modelling the way actually mean? For a leader, being proactive is the basic, most important a...
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15 Nov 2021

Leadership 0 Comment
Who is a leader?A leader is someone who directs, visualizes, grows, and succeeds not as an individual but as a team. The five stages guiding you towards the array of leadership are: 1.Position: The Position is a title or certain rights which are advanced to their power to lead. The leader initially starts with a position. Although this is the first step but definitely not the best ...
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15 Nov 2021

Sales & Customer Service 0 Comment
What is grooming? Grooming is the process of making yourself looks neat and attractive, in other word enhancement of your outer image. Personal grooming entails personal hygiene. Personal grooming can improve self-confidence and enhances the chances of success in many areas of your life. The professionalism, intelligence and the trust people form in you is mainly due to appearance....
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15 Nov 2021

Interpersonal Skills 0 Comment
The non-verbal communications deliver the message by suppressing the verbal communications. The emotional words cannot speak out are expressed through non-verbal communications. The key factors delivering non-verbal communications are facial expressions, postures, gestures, eye contact, touch and space. For example, if a person asking questions which you think not appropriate for the sit...
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15 Nov 2021

Management & HR Training 0 Comment
Ecube Training & Consulting was recently invited by Beeah, a government of Sharjah company and the largest waste management company in Sharjah, UAE to conduct a session on Performance Management for its senior managers and leaders. Management, etymologically speaking, stands for managing ‘men’ tactfully. Thus, the role of any manager is to manage her people well and achieve busine...
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15 Nov 2021

Sales & Customer Service 0 Comment
Today, Networking is one of the most commonly used words across all age groups and across personal and professional arena. Networking is nothing but interacting with people to exchange information and develop professional or social contacts. According to Bloomberg, eight out of ten businesses fail within the first 18 months due to poor management and few customers. In order to mitigat...
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15 Nov 2021

Sales & Customer Service 0 Comment
In any business, sales is the department that directly generates revenue. This was precisely the focus of the program ‘Mastering the Art of Selling’, we at Ecube Training and consulting recently conducted for the front office sales persons of esteemed Jewellery stores associated with a prestigious trade body that has more than 600 members. One of the aspects we discussed, which was in...
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