07 Nov 2021

Sales & Customer Service 0 Comment
CREATING AHA MOMENTS
While Customer Satisfaction is the goal, organizations surely don’t want to stop at that. Customer Delight is what business houses are now striving for. Today, it’s about creating value for our customers. And this was precisely the objective for the “Customer Service Excellence” program we conducted for the staff of SP Jain School of Global Management. S P Jain is an Australian business ...
Read more

07 Nov 2021

Leadership 0 Comment
Leadership leads you towards a better version of yourself. It lets you see a vision of the future and works towards ways to achieve it. Your capability and capacity as a leader determine your effectiveness in other sectors of your life. If you have turned out to be a good leader, you definitely are going to be good at other aspects and similarly, if you have your leadership range still o...
Read more